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We believe that the following are key principles in the
development of an appropriate ICT strategy: -
 ICT exists to meet business needs and an ICT strategy should
be driven primarily by the business strategy.
For every modern organisation the ICT strategy is central to
its success.
The ICT strategy should be developed in consultation with
the full management team of the organisation.
The agreed strategy should be clear and should be
understandable to everyone in the management of the organisation.
The process for deriving the strategy is important in
itself.
From these principles, we develop an approach that enables
the business strategy to lead the effort and the process must be
collaborative and iterative. The emphasis of our approach is on
getting a successful outcome and also on seeing the development of the
strategy as a useful first step in achieving the required benefits from
the strategic plan.
We
believe that this ICT strategy should
Set out a clear 3 year plan for ICT within the organisation
Set out a plan for three years, within the context of a
longer term vision
Be business-driven. ICT plans should reflect
business/service priorities
Address the needs of the organisation's business strategy
Set out a framework in which investment decisions can be
made
Meet the expectations of key stakeholders, both internal and
external
In particular we believe that it is essential to define a
strategic high level plan for ICT and get consensus for and commitment to
this plan from the outset.
The following diagram is an illustration of the approach.
We believe that it
is important to obtain appropriate involvement from the
stakeholders. This is partly to ensure correct analysis and
informed decision making but it is also to get early buy-in to the
ultimate solution.
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